The C2Perform Blog

Ideas, how-tos, insights, research and advice - all focused on improving your organization’s performance and driving greater engagement with your teams.

The C2Perform Blog

  • Join Us at QATC for Quality Assurance, Training and More!

    Quality Assurance (QA) and Training are focal points for any organization due to their impact on the customer experience. Contact centers and customer support operations are no exception.

    Having a strong QA process leads to more consistent results from your team and customers.

    Read More
  • A New Look for C²Perform

    Hello everyone and welcome to our new website. Thanks for checking us out.

    Like you, the last two years have been a bit of a whirlwind for us. We have tripled in size since the onset of the pandemic and are thrilled to welcome many new clients and brands to our platform, and we now enable literally...

    Read More
  • Nine Steps to Set Up Your Knowledge Base

    Too often, employees must spend too much time tracking down information they need to do their jobs effectively. With an effective knowledge base, you’re making an investment in your team by providing quicker, more efficient access to valuable information... and you’ll be helping to increase your...

    Read More
  • Seven Ways to Improve Coaching

    Here’s a stat that will get your attention: According to the Gallup Organization, only 28% of employees strongly believe that the feedback they receive helps them do better work.

    Being a good coach can be hard, for a lot of reasons. It takes time to put together an effective session – pulling...

    Read More

Want to see how C2Perform could work for you?

No pushy sales techniques. We promise.

SCHEDULE A DEMO

Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.

Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)