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Three Great Plans. Incredible Value.

Tired of running your business on spreadsheets or managing multiple platforms to improve performance and engagement? We get it. It’s a hassle to manage users, costs and reporting across all those tools. Choose the C2Perform plan that’s best for you and start seeing the benefits as soon as you launch – all for less than what you’d typically pay for a single-purpose solution.
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Billed Annually
Billed Monthly
Our best discounts. Save 20% or more when you choose annual billing.
Scroll down to compare plans.
  • CoreSM
    Everything you need to get started and grow as you grow.
    $15 per License per Month/Billed Annually

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    Get started with the building blocks for performance improvement success. Connect your team and use C2Perform’s core modules to power your operational cadence.​

    • Communications Hub
    • Quality Assurance​
    • Coaching
    • Knowledge Base
    • Learning Management System
    • 90-Day Implementation Support
    • Email and Ticket System Support
  • TeamSM
    Our most popular plan, great for teams of 200+.
    $20 per License per Month/Billed Annually

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    Power your organization’s CX delivery with enhanced CoreSM functionality and a powerful set of employee engagement and talent management tools.

    • All CoreSM features, plus​
    • Dynamic Engagement Tools
    • Employee Dashboards
    • KPI Management
    • Attendance Management
    • Third-party Data Integrations
    • Performance Evaluations
    • Dedicated Implementation Support
    • Email/Ticket/Phone Support
  • PlusSM
    The works, with advanced reporting and AI-driven insights.
    $30 per License per Month/Billed Annually

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    Put the entire C2Perform platform to work for your organization and power the ultimate in performance improvement and employee engagement.

    • All TeamSM features, plus
    • C2Connect In-Platform Chat and Video
    • C2View Analytics Engine
    • AI Analysis and Scenario Modeling
    • Video-based Classrooms
    • Attendance Module Integration to WFM​
    • Integration to Cloud CCaaS Provider
    • Third-Party Integrations Included (3)
    • Process Consultation (up to 10 hours)

Trusted by companies around the world to power a better customer and employee experience

Features comparison

CoreSM

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TeamSM

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PlusSM

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Communications

  
Customizable header messages
Customizable sidebar
Message Manager
Broadcast messages
Chatter feed (news feed)
Surveys and Polls
Cutomizable Forms
In platform chat
In platform video meetings

Quality Assurance

  
Core Plan
Team Plan
Plus Plan
Complete closed loop system
Unlimited, fully customizable evaluations
Rules-based performance recognition
Calibration process management
In platform standard reporting
Dispute management
Automatic assignment of follow up activities
KPI Integration
C2View QA interactive dashboard
Third party data integration
AI-driven analysis and modeling

Coaching

  
Core Plan
Team Plan
Plus Plan
Customizable coaching guide
Closed loop feedback
Individual coaching
Group coaching
User activity summaries
Schedule future coaching
In platform standard reporting
Coaching effectiveness reviews
Action Plans
C2View Coaching interactive dashboard
Third party data integration
Video recording of coaching sessions
AI-driven analysis and modeling

Training/LMS

  
Core Plan
Team Plan
Plus Plan
Instructor-led or eLearning (including virtual)
Closed-loop activity tracking
Certification & Compliance management
API uploads
Online assessments
Engagement Tools
Rules-based assignment of courses
Manual and Electronic Quiz Results Tracking
Skills Management
Curriculum Management
In platform standard reporting
Integrated gamification
C2View Learning interactive dashboard
Video learning platform

Knowledge Base

  
Core Plan
Team Plan
Plus Plan
Unlimited Categories, articles and storage
All rich media formats
Permission-based access to articles
Permission-based content creation
Easy-to-use WYSIWYG editor
Customizable hierarchy for organization
Google-style type ahead search
Full revision history and document versioning
Supports ISO standards
Closed loop error reporting and suggestion workflows
Page rating system to improve accuracy
Document, page and user-level analytics
In platform standard reporting
Integration with QA, Learning and Coaching
AI-driven analysis and modeling

Engagement

  
Core Plan
Team Plan
Plus Plan
Reward badges
In platform standard reporting
Contests and Leaderboards
Level Up Gamification
Third-party data integration
Online Store
AI-driven engagement monitoring

Talent

  
Core Plan
Team Plan
Plus Plan
KPI Management and Tracking
Employee and management dashboards
Third-party data integration
Performance Evaluations
Goal Management

Attendance

  
Core Plan
Team Plan
Plus Plan
Time Off Request Management
Attendance Policy Adherence management
Violation notifications and acknowledgements
In platform standard reporting
Integrates with payroll system
Integration with WFM platform
Closed loop process

Support and Integrations

  
Core Plan
Team Plan
Plus Plan
Implementation support (90 days)
Email/phone/ticketing support
Process consultation
Dedicated implementation specialist
Integration to cloud CCaaS provider
Third-party implementations

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Denotes feature available for an additional fee

Frequently Asked Questions

Here are the most common questions we get about pricing and billing.  If there’s anything we missed - or anything else you want to know - just click the Contact Us link and we’ll get back to you.

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We currently accept ACH, Wire Transfers, Credit Cards, and checks in U. S. currency.

Annual plan fees are billed for 12 months in advance, and all future annual subscription fees will be automatically billed on your subscription anniversary date each year.

Simple. Just drop us a note at Billing@C2Perform.com. We'll add the users, prorate the annual subscription for the add-ons and add the amount to your subscription renewal invoice.

Okay, we get a little teary-eyed just thinking about it.  No worries, though... you just need to notify us via email to Billing@C2Perform.com and we'll take care of it. Any unused portion of an annual agreement will be refunded effective at the end of the cancellation month.

Nope. Everything is included in our rates.

Want to see how C2Perform could work for you?

No pushy sales techniques. We promise.

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Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.

Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)

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300 Colonial Center Drive, Suite 100
Roswell, GA 30076

800.916.3107

info@c2perform.com

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