There’s nothing more important than developing your team, yet Coaching doesn’t happen as consistently as you’d like because the day-to-day often gets in the way. We make the process easier, quicker, and more effective by letting you customize coaching sessions and correlate the impact of those sessions on key performance outcomes.
According to Gallup, only 26% of employees strongly agree that the feedback they receive helps them do better work.
We'd say, "not much." That's why our coaching platform allows you to constantly refine and improve the coaching experience - for coaches and team members.
Done properly, great coaching leads to a more engaged, confident, and capable team, greater ownership of KPIs, and a culture of continuous improvement. We’ve made it easy to correlate your coaching efforts to performance outcomes and to turn something that many employees dread into a more valuable experience for everyone.
Automatically assign knowledgebase pages for self-study based on Quality Assurance results and performance changes within Key Performance Indicators - quickly address training needs with self-study and track completion.
In addition to creating any type of content you want (including rich media), you can empower team members with the ability to create and maintain your knowledgebase.
No special skills or training are required, and our intuitive editor makes it easy to organize and structure content into any type of hierarchy with full version control.
A closed-loop error reporting system and user page rating feature ensure your team is engaged with your knowledge management process and that your information is always up-to-date.
Usage analytics give you insights into user information searches and identify gaps in content and fix them.
Knowledgebase analytics at the document, page and user levels provide valuable information about utilization and help you uncover opportunities which can be integrated into our Quality Assurance, Training and Coaching modules.
No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
Core Features. Start with one or more fundamental pieces and see immediate efficiency and improvement.
Enhancements.. Supercharge the power of C2Perform by adding modules that engage your team and give you interactive insights that you can turn into action.
No pushy sales techniques. We promise.
Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.
Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.
Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)
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Roswell, GA 30076
800.916.3107
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