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How effective is your current quality approach?

Most insurers are auditing—but struggling to turn findings into consistent action. Benchmark your approach across claims and underwriting in just a few minutes.

Take the Diagnostic

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Where Quality Management Breaks Down

Most teams are doing the work—but not getting the impact.

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Limited visibility, version control issues, and no system of record.

QA Managed in Spreadsheets

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Feedback and coaching varies by manager, with little linkage to audit or file review results.

Inconsistent Feedback

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Insights are delayed, incomplete, or never operationalized.

Manual Trend Analysis

Move Beyond Audits to Operational Control

Many claims and underwriting quality processes stop at scoring.  C2Perform connects audit results, coaching, and performance data into a single structured workflow—so insights don’t just get reported, they drive consistent action across teams and lines of business.

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Consistency Across Claims.  Confidence in Underwriting.

Most quality approaches weren’t designed for the realities of insurance operations—multiple LOBs, distributed teams, vendors and multiple processes.  C2Perform brings structure and visibility without forcing you to start over.

Whether you’re managing adjusters or underwriting decisions, the challenge is the same—bringing consistency, visibility, and accountability to how work gets evaluated and improved.

For Claims Leaders

Bring consistency to claim reviews, connect audit findings to coaching, and gain clear visibility into adjuster performance—without adding operational overhead.

Explore Claims

Claims Professional

For Underwriting Leaders

Standardize file reviews, improve decision consistency, and get a clear view of underwriting quality across teams and lines of business.

Find Out How 

Underwriting Professional

Frequently Asked Questions

What Payment Methods Do You Support?

We currently accept ACH, Wire Transfers, Credit Cards, and checks in U. S. currency.

How Does the Annual Plan Work?

Annual plan fees are billed for 12 months in advance, and all future annual subscription fees will be automatically billed on your subscription anniversary date each year.

What If I Need to Add More Users to My Annual Plan?

Simple. Just drop us a note at Billing@C2Perform.com. We'll add the users, prorate the annual subscription for the add-ons and add the amount to your subscription renewal invoice.

What If I Need to Cancel?

Okay, we get a little teary-eyed just thinking about it.  No worries, though... you just need to notify us via email to Billing@C2Perform.com and we'll take care of it. Any unused portion of an annual agreement will be refunded effective at the end of the cancellation month.

Is There An Annual Maintenance Fee? Storage Fees? Anything Else?

Nope. Everything is included in our rates.

C2Perform By The Numbers

Weeks to
Inital Value
4
Reduction in
Manual Effort
40 %
Improvement in Consistency
20 % +
Processes
Unified
5 +

Check Out Our Premium Content

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Subscribe to C2PI
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Voluntary employee turnover can have a major impact on any kind of business. While the specific cost of replacing an individual employee will vary based on industry and employee role, the price tag of employee turnover can easily exceed thousands of dollars. Estimates from Gallup put the annual cost of voluntary turnover in U.S. businesses at $1 trillion per year.

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Audits don’t fix performance.What happens next does.

Deliver a Better Customer Experience with C2Perform. Engage your team, improve performance and delight your customers.
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Contact Us

300 Colonial Center Drive, Suite 100
Roswell, GA 30076

800.916.3107

info@c2perform.com

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