We were built by practitioners with a simple principle in mind: With the right tools, processes and motivation, every team can achieve peak performance - it's what we call the C2Perform Method.
No longer do you have to try to coordinate (and pay for) multiple systems to improve performance in your contact center. Gone are the days of buying separate learning management systems, quality platforms, coaching tools and knowledgebase solutions (and more). With C2Perform, you get everything you need under one roof to make your team more effective and efficient.
And we do all this for about the same price as you'd pay for a single-purpose platform.
We're about more than technology - we're about engaging your team and giving them the tools to do more. We simplify processes and reveal actionable data that let you drive improvement, reduce costs and reward and recognize great performers.
Our customers come to us with a variety of challenges and goals, but they all have one thing in common: A desire to make their organizations better.
A typical use case for new clients is to start out with a combination of our Core℠ products, which tend to yield almost immediate improvements:
Once the Core℠ products have been implemented, our customers quickly see real benefits like:
Metrics matter. After you've got the basic building blocks in place, you can roll out any or all of our engagement tools with our Team℠ or Plus℠ tiers for a complete KPI management platform that delivers :
What's at the end of the performance rainbow?