Our C2View℠ business intelligence (BI) platform organizes your performance and employee engagement data so it can be easily accessed and analyzed. This means you can get the information you need quickly so you're better equipped to rapidly make more informed decisions.
Accenture found that
only 27% of business executives
said their data and analytics projects produce actionable insights.
It’s Time to Really Put Your Data to Work
It’s no secret that business intelligence tools can make a big difference in the ways companies perform and compete. Yet for all the potential, BI projects tend to get bogged down because of multiple issues – budget, infrastructure requirements, time demands, and training – and even once they’re implemented, they don’t always deliver.
With out-of-the-box tools and the ability to customize to your specific needs, C2View℠ lets you quickly target areas of opportunity, spot trends, and make data-driven decisions sooner. You’ll spend less time gathering data from multiple sources and more time putting that data to work for your organization.
Move faster. With C2View℠, you’ll save valuable time collecting and processing data and speeding up the analysis process to help your team spot trends and potential solutions more quickly.
Included with our PlusSM tier (and optional with TeamSM), we make a powerful BI tool accessible and affordable, so you don’t have to make a huge investment in software or infrastructure.
Our standard dashboards give you the ability to interact with your data, which means you don’t have to spend an enormous amount of time building reports.
Have a specific analysis or reporting need? Our team will work with you to customize data visualization or specific dashboards to get the most out of C2Perform. Your organization will be more efficient.
Improve your customer experience by using platform and external data to identify opportunities to improve customer service and reduce follow-up calls, which improves CX, CSat, NPS, and employee satisfaction.
Automatically assign knowledgebase pages for self-study based on Quality Assurance results and performance changes within Key Performance Indicators - quickly address training needs with self-study and track completion.
In addition to creating any type of content you want (including rich media), you can empower team members with the ability to create and maintain your knowledgebase.
No special skills or training are required, and our intuitive editor makes it easy to organize and structure content into any type of hierarchy with full version control.
A closed-loop error reporting system and user page rating feature ensure your team is engaged with your knowledge management process and that your information is always up-to-date.
Usage analytics give you insights into user information searches and identify gaps in content and fix them.
Knowledgebase analytics at the document, page and user levels provide valuable information about utilization and help you uncover opportunities which can be integrated into our Quality Assurance, Training and Coaching modules.
No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
Core Features. Start with one or more fundamental pieces and see immediate efficiency and improvement.
Enhancements.. Supercharge the power of C2Perform by adding modules that engage your team and give you interactive insights that you can turn into action.
No pushy sales techniques. We promise.
Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.
Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.
Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)
300 Colonial Center Drive, Suite 100
Roswell, GA 30076
800.916.3107
Privacy Policy ∙ Acceptable Use Policy
Copyright © 2023 C2Perform. All Rights Reserved
English
Español