A Super App for Customer Support Operations

A full suite of performance management and employee
engagement tools - all under one roof
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Be Better Every Day. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.

Connect With Your Team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)

Deliver a Better Customer Experience with C2Perform

Engage your team, improve performance and delight your customers.

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Trusted by companies around the world to power a better customer and employee experience

Everything
Under One Roof

Outstanding value for less than what you’d pay for a lot of single-purpose solutions

No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.

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Core Features. Start with one or more fundamental pieces and see immediate efficiency and improvement.

Enhancements. Supercharge the power of C2Perform by adding modules that engage your team and give you interactive insights that you can turn into action.

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The Operating System for Customer Support

Know Where to Focus, What to Do and When to Do It

Delivering a superior customer experience is easier said than done. With C2Perform, you’ve got a powerful asset to help you quickly identify areas for improvement and to act on them. Automate follow up actions and easily see the impact on key performance outcomes.

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Engage Your Team

Recognize. Retain. Repeat.

Our fully integrated, gamified rewards and recognition tools increase engagement (and reduce attrition) by letting you recognize achievement automatically and on demand. Add communications tools like polls, surveys, and a host of messaging options to make sure everyone stays connected – which has never been more important.

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Actionable insights when and
where you need them

C2Perform’s standard reports offer real-time insights for team leaders, while our C2View reporting tool opens up endless opportunities for you to spot trends and factors affecting performance and engagement. You’ll be able to go from “I think” to “I know.”

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Multiply Your C2Perform Superpowers
With Integrations

C2Perform's growing ecosystem of integrations creates a wide range of opportunities to automate workflows and expand the power of the platform.

 

Want to see how C2Perform could work for you?

No pushy sales techniques. We promise.

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Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.

Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.

Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)